01
Tell us what happened
An initial consultation to understand the incident, review the information available, and agree whether an investigation is appropriate.
Initial review
Independent thinking. Connected evidence.
MT5 SystemsDigital asset
investigations.
When the trail gets complicated,
the next step should be clear.
Blockchain tracing, fraud investigations, and recovery support. Understand what happened. Build a record. Know your options.
Confidential consultation / No recovery guarantees
FIG. 01 Connecting the evidence
01 / Our expertise
Find the facts.
Then find a way forward.
From a single suspicious transfer to a complex fraud case, we turn disconnected information into a clearer picture.
01Blockchain tracingFollow the transaction trail
Reconstruct how digital assets travelled across wallets, exchanges, bridges, and chains. Connect the transactions to a documented sequence of events.
- Transaction routes and connected wallets
- Exchange and service touchpoints
- Findings with supporting evidence
02Wallet theft analysisUnderstand a wallet compromise
Examine unauthorised transfers and the activity surrounding a compromised wallet. Establish what moved, when it moved, and which records matter next.
- Review of theft-related transactions
- Connected address analysis
- Evidence preservation and security guidance
03Scam investigationsMake sense of the deception
Bring messages, payment records, websites, and on-chain activity into one account of what happened. For phishing, impersonation, romance, and other social-engineering scams.
- A documented incident timeline
- Counterparty and website research
- Organised material for reporting
04Investment fraudExamine an investment scheme
Investigate misleading investment claims, fabricated returns, and blocked withdrawals. Compare the promises with the movement of funds and available records.
- Deposit and withdrawal reconstruction
- Assessment of fraud indicators
- Case narrative with relevant exhibits
05Broker investigationsLook beyond the broker dashboard
Review the footprint of a suspected fraudulent broker, from its communications and platform to the routes used to receive payments.
- Broker and platform research
- Payment route analysis
- Preserved communications and account records
06Forensic reportingTurn findings into a usable record
Present complex transaction activity in reports that clients, advisers, and reviewing organisations can follow. Distinguish what is established from what remains uncertain.
- Plain-language case summary
- Transaction diagrams and exhibits
- Methods, sources, and limitations
07Exchange reportingPrepare a stronger submission
Prepare incident information and evidence for exchange review. A complete, consistent submission helps the recipient understand the circumstances and the request.
- Exchange-specific documentation
- Incident summary and account records
- Preparation for follow-up questions
08Recovery supportDecide what comes next
Assess the routes available after an investigation. Your next steps depend on the evidence and the organisations or jurisdictions involved, with no promise of recovery.
- Assessment of available options
- Prioritised next steps
- Documentation and case coordination
02 / A considered approach
A clear process.
At every step.
You should know what is being investigated, what the evidence shows, and where the limits are.
02
Connect the evidence
We examine transaction activity alongside communications and records, documenting relevant routes, patterns, and service touchpoints.
Investigation03
Understand your options
Receive findings and practical next steps. These may include exchange reporting, legal coordination, or further evidence gathering.
Findings & direction04
Continue with support
Get help organising follow-up documents and responding to information requests, within the scope agreed for your case.
Ongoing coordination03 / About MT5 Systems
More clarity.
Less uncertainty.
A financial loss is personal.
Your investigation should be considered.
We work with individuals, businesses, crypto teams, family offices, and professional advisers to investigate digital asset incidents and prepare the evidence for the next conversation.
Start that conversationEvidence before assumptions
Transaction records, messages, and supporting documents form the starting point. Our findings distinguish established facts from unresolved questions.
Documentation with a purpose
A useful report makes the complex understandable. We organise the details for clients, counsel, exchanges, and reviewing teams.
Realistic expectations
Tracing is not the same as recovery. We explain the role of timing, jurisdiction, and third-party cooperation in your available options.
Your client workspace
One place to stay connected.
Keep your details current, submit verification documents, and speak with your support team.
Can you promise that my funds will be returned?
No. An investigation can reveal transaction paths and produce evidence, but it cannot ensure recovery. We explain the available options and their limitations before you decide how to proceed.
What should I prepare for a first conversation?
Start with a short timeline, the relevant wallet addresses or transaction hashes, and the platform or people involved. Messages, screenshots, exchange records, and receipts may also help. Do not send private keys or seed phrases.
How long does an investigation take?
The scope determines the timeline. A review of a small number of transactions differs from a case spanning multiple chains, services, or jurisdictions. We discuss the likely scope after reviewing the information you provide.
What will an investigation cost?
The initial consultation helps establish the work required. Pricing depends on the number of wallets, chain complexity, reporting needs, and urgency. The scope and fees are discussed before engagement.
Which networks can you investigate?
Cases may involve Bitcoin, Ethereum, Tron, BNB Smart Chain, Polygon, Solana, Litecoin, XRP, and other EVM-compatible networks. We confirm suitability against the available data and complexity of your case.
What if the assets passed through many wallets?
Multiple transfers do not necessarily end an investigation. We review connected activity, cross-chain movement, and service touchpoints. Privacy tools and gaps in information can limit what can be established.
Can you help with a fake broker or investment platform?
Yes. We can review payment routes, platform records, communications, deposit histories, and blocked withdrawals to document suspected fraud. The same evidence-led approach applies to romance and impersonation scams.
Do you support international cases?
Yes. We prepare investigation materials for clients in different countries. Reporting and recovery options depend on the applicable jurisdiction and cooperation of exchanges or other parties.
Can an exchange freeze or return the funds?
That decision belongs to the exchange and relevant authorities. We can help organise a report and supporting evidence, but cannot control their decisions, response times, or disclosure policies.
Are you a law enforcement agency?
No. We provide investigation and reporting support. Our documentation can assist a client or their advisers when preparing submissions to police, regulators, exchanges, or compliance teams.
How is sensitive case information handled?
Case materials are handled confidentially within the agreed support process. The confidentiality terms and circumstances for disclosure are described in our Terms and Conditions.
Can you unlock a wallet or use my seed phrase?
We cannot bypass wallet security and will never ask for a private key or seed phrase. For loss of access, we can review the circumstances and discuss evidence preservation and appropriate security steps.
05 / Let's start with your story
Your next step
starts here.
Tell us the essentials. We will review your enquiry and discuss whether an investigation could help.
support@mt5systems.comKeep private keys and seed phrases private. A brief description is enough for the first conversation.